Executive - ECommerce

NAOS  |  MIAPAC REGION
JOB DESCRIPTION
Think differently. Act for the better.

You want to contribute to a collective adventure — to undertake, test, learn and challenge yourself? 
Then we have (more than) a job for you.

NAOS is a major player in skincare with three brands — BIODERMA, INSTITUT ESTHEDERM and ETAT PUR — united by one unique approach: Ecobiology. Rather than simply healing the skin, we teach it to live in harmony with its environment, an idea that has grown into more than 80 active patents. Founded in France by pharmacist-biologist Jean-Noël Thorel, NAOS today brings together 3,400 NAOSians across 100+ countries, with a single design and manufacturing site in Aix-en-Provence.

Above all, we are an organisation for altruism. NAOS is owned by a non-profit foundation — our purpose is not to enrich shareholders, but to serve the living. Profits are reinvested into our people, our science, and our long-term contribution to the world. It is what allows us to go where others might not go, and to offer every NAOSian the space to grow and express their full potential.

At NAOS, we are committed people who think and act differently — together.

Because the way we do things matters as much as what we do, we offer a benevolent and demanding framework built on the freedom to be oneself and the duty to speak the truth. Our three pledges to every NAOSian are simple:

BRING YOUR CONVICTIONS
Be authentic. Be brave.    Contribute to the NAOS adventure by speaking up, standing for what you believe in, and daring to be yourself. We live this through the intelligence of the heart, the freedom to be oneself, the duty to speak the truth — and bravery.
DARE TO DEVELOP
Undertake, test, learn, explore.    Reinvent yourself, take initiative, and learn from mistakes. Here you will find strong agility, entrepreneurial spirit and a feedback culture — the room to grow that only a foundation-owned company can offer.
CULTIVATE THE HUMAN LINK
Power of human relationships.    Engagement at the heart of every team, a buddy and mentoring culture, self-knowledge tools that serve the collective, and a link-culture that extends to our external communities — including healthcare professionals.

 
Senior E-Commerce Executive

Geographic Scope    India
Country / Location    India
Hierarchy Reporting (N+1)    E-Commerce Head / Manager
Department / Function    E-Commerce
Contract Type    Full-time
Date of Issue    September 2026

1.  WHO WE ARE — THE TEAM YOU WILL JOIN

The Ecommerce team, based in India, is looking for an Ecommerce Executive as part of Ecommerce Team.

Join a team of 3 people who believe that developing human potential is the key to the company's performance.

Direct Reports (N-1)    None
Total Team Size (N-1, N-2…)    2-3
Main Internal Relations    Supply Chain, Warehouse, Finance, Marketing, Studio/Content, Brand, Sales and HR
Main External Relations    Amazon, Myntra, Q-commerce partners, marketplace KAMs and other e-commerce partners

Department objectives & priorities:
•    Drive sustainable e-commerce growth across marketplaces and Q-commerce through strong commercial execution, operational excellence, data-led decision making and cross-functional collaboration.

Mission & challenges of the position:
•    Own day-to-day e-commerce business operations and execution across key marketplaces, ensuring strong availability, demand planning, PO fulfilment, platform hygiene and performance tracking. The role will turn business data into actionable insights and proactively identify opportunities to improve sales, operational efficiency and partner performance.

2.  YOUR ROLE IN DETAIL

In this role, you will take ownership of the following:
•    Manage end-to-end e-commerce operations and business execution across Amazon, Myntra, Q-commerce and other relevant marketplace partners.
•    Own demand forecasting, inventory planning and PO fulfilment in close coordination with supply chain, warehouse and finance teams.
•    Track platform and SKU-level performance, prepare weekly/monthly MIS and analytical reports, and provide actionable business insights.
•    Coordinate with internal stakeholders and external platform partners for campaigns, launches, listings, pricing, availability and operational issue resolution.
•    Proactively identify growth opportunities, process gaps and operational risks, and drive timely corrective actions.

3.  WHO WE LOOK FOR

Because we are an organisation for altruism, we look for people who naturally put the living at the centre — people whose way of working matters as much as the work itself. Concretely, we are looking for:
A person who is…
•    Results-oriented and collaborative — maintains a high bar for execution while building strong working relationships.
•    Proactive and accountable — takes ownership, raises issues early and proposes solutions.
•    Business-minded — understands commercial priorities and connects operational actions to business outcomes.
•    Analytical and curious — uses data to understand performance, identify trends and uncover opportunities.
•    Agile and resilient — manages multiple priorities and responds effectively in a fast-paced e-commerce environment.
•    Strong stakeholder manager — coordinates effectively across internal teams and external marketplace partners.

With…
•    A strong sense of service — puts the needs of colleagues, customers and healthcare professionals first, with discretion and reliability.
•    Sound judgement and integrity — knows when to speak, when to listen, and handles sensitive information with honesty and discretion.
•    Clear, candid communication skills — expresses ideas simply, gives feedback with care, and adapts their message to the audience.
•    A learning and feedback mindset — welcomes input, reflects on it, and acts on it quickly.
•    The ability to prioritise under pressure — stays calm, structured and focused on what truly creates value.
•    Strong interpersonal and cross-cultural skills — builds trust across functions, cultures and seniority levels, and navigates differences with empathy.

Experienced in…
•    E-commerce operations, marketplace management, Q-commerce, demand forecasting, inventory planning and PO fulfilment.
•    Sales performance tracking, campaign execution, platform coordination and stakeholder management.

Proficient in…
•    Advanced MS Excel / Google Sheets, data analysis, reporting and dashboarding.
•    English (working proficiency)

Education & experience required:
Education    Graduate / Postgraduate in Business Administration, Marketing, Commerce or related field
Years of Experience    Minimum 3 years of hands-on e-commerce experience
Industry Background    E-commerce / Consumer / FMCG / Beauty & Personal Care preferred

4.  WHAT YOU WILL EXPERIENCE

More than a list of responsibilities, at NAOS you will have the opportunity to carry out varied missions in a benevolent and demanding framework — one that values the freedom to be oneself and the duty to speak the truth. Because at NAOS, the way we do things is as important as the things we do.

Our business model, too, paves a new way: owned by a non-profit foundation, NAOS is built for the long term and for the living. Tomorrow we will continue to go where others might not go — with a strong human-centric approach, offering you the space to grow and to make the most of your talents.

Bring your convictions. Dare to develop. Cultivate the human link.